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chapter.html | Resume |
Berlin, Germany
Permanent Resident
isiZulu, isiXhosa, A1 Mandarin
professional writing experience
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Senior Technical Writer
MAMBU 2021 to 2023Promoted to team lead; managing a team of three technical writers.Documented the Mambu ecosystem
Documented integrations, such as payment and compliance services, and the low-code orchestrator that clients used for their flows.
Documented a command-line interface
Documented the Mambu CLI for external engineers to connect to the backend directly.
Assumed leadership role
Promoted to team lead, which shifted the role into more managerial responsibilities on top of working on documentation.
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Documentation Engineer
SPREAD 2024 to 2026Hired as the first Technical Writer to establish the documentation function.Built a docs-as-code publishing pipeline
Built a pipeline that used GitHub Actions to build the documentation site, Vale to lint content, Docker to deploy the site, and shell scripting.
Established the documentation function
Socialized the rest of the company to documentation processes and workings; this included onboarding colleagues to edit and use docs.
Documented the full product range
Documented the full product range within two quarters. Kept the documentation up to date through two product refreshes.
- Technical
- Writing
- Process
- HTML for content and structure
- JavaScript for interactivity
- CSS for text running out of boxes
- Internet Explorer ... huh?
Questions and Answers
Why did you resign from your last job?
Grey / Gray
Do you need visa support? Do you have the right to work in Germany?
Sesame seed
Do you need visa support? Do you have the right to work in Germany (and the EU)?
Can you work remotely?
Are you able to work on your own?
When can you start?