Gugulethu Hlekwayo
Berlin, Germany
Permanent Residency
isiZulu, isiXhosa, A1 Mandarin
professional writing experience
Documented integrations, such as payment and compliance services, and the low-code orchestrator that clients used for their workflows.
Documented the Mambu CLI for external engineers to connect to the backend directly.
Promoted to team lead, which shifted the role into more managerial responsibilities - on top of working on documentation.
Built a pipeline that used GitHub Actions to build the documentation site, Vale to lint content, Docker to deploy the site, and shell scripting.
Socialized the rest of the company to documentation processes and workings; this included onboarding colleagues to edit and use docs.
Documented the full product range within two quarters. Kept the documentation up to date through two product refreshes.
Mambu Process Orchestrator, a white-labelled product built on top of the Corezoid low-code engine, had no documentation, but was already being used by clients. Some with highly complex workflows that were beginning to break in unexpected ways. The underlying technology was built by a Ukrainian company, who were under strain following the invasion by Russia in the same time period.
Partner with Corezoid to help them develop their documentation alongside Mambu. Get field-tested best practices from clients who were using the tool. Ask the Solution Engineers to sketch out the most urgent work needed and the scope they cover when working with clients. Compile a documentation set in the shortest time possible to fill this documentation gap.
Document the command-line context as efficiently as possible, with little support from the developing team. Mambu CLI was in prototype and the team had no time to help me document the commands, flags, topics, and functioning of the CLI.
Embedded documentation with the engineering team, where I was part of the race to beta. Engineers would develop a feature alongside me and I would be in the code documenting. This involved working in TypeScript and translating the concepts and trials engineers were developing with them.
There was no documentation, except for a few Confluence pages put together by engineers. The challenge was to create a documentation site, create the processes and pipelines to maintain it, and to write the content.
In the first three months:
In the second quarter:
Within the first year:
Within the last year:
Doc Detective
Zensical
Why did you resign from your last job?
The company changed direction and I am looking for a new challenge.
Where can I see your written work?
On this page, under skills > writing.
Where can I see your programming?
On my self-hosted ForgeJo instance at git.gugulet.hu.
Do you need visa support?
No, I do not need visa support. I am a permanent resident of Germany.
Can you work remotely?
Yes, my previous roles were mostly hybrid and remote.