Documented REST APIs and GraphQL. With REST APIs worked with a system where annotations in the source code automatically created the reference.
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- Developer content
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Created developer-focused documentation to create integrations and orchestrate services. For more, see Mambu Process Orchestrator.
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- Hardware documentation
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Documented Point-of-Sale (POS) devices for small business owners to use
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- Technical theory
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- Task content
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- Reference content
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- Course content
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- Onboarding content
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- Scriptwriting
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- Academic writing
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- Content marketing
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Writing
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Writing is my primary skill and I'm capable of writing in different formats using different mediums to persuade, teach, and engage. I've been writing professionally for over 15 years and privately since as far as memory can recall.
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Writing
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Writing is my primary skill and I'm capable of writing in different formats using different mediums to persuade, teach, and engage. I've been writing professionally for over 15 years and personaslly since as far as memory can recall.
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+ API documentation
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Documented REST APIs and GraphQL. With REST APIs worked with a system where annotations in the source code automatically created the reference.
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+ Developer content
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Created developer-focused documentation to create integrations with other financial services and orchestrate services.
Documented Point-of-Sale (POS) devices for small business owners to use. This involved getting user feedback to understand how users were using the devices.
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+ Technical theory
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Created explainer content to give readers an understanding of concepts or ideas behind a tool,technology, or application.
Reference content is like a dictionary: a term and its definition in a list. I've created glossaries and technical references for developers and non-developers.
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+ Course content
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I've created courses for more in-depth teaching that combines theory and practice in a set lesson plan.
I have written and edited scripts for television and radio, including this advert.
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@@ -307,30 +306,72 @@ body {
Technical
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The API References included old documentation that needed to maintenance for clients that had not yet migrated to the latest versions of the REST API.
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As a one-man technical writing department, my technical skills are important to maintaining Documentation Operations (DocOps) and building infrastructure. I create, service, and maintain all the technical aspects of documentation.
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+ Built the documentation site of SPREAD.ai and the CI/CD pipeline and review automation process.
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+ ``` mermaid
+ sequenceDiagram
+ autonumber
+ βπ½ writer->>βπ½ writer: Collect feedback
+ βπ½ writer->>βπ½ writer: Brainstorm content ideas
+ βπ½ writer->>βπ½ writer: Write draft content
+ βπ½ writer->>π§π½βπ§ technical expert: Check the draft for technical accuracy
+ π§π½βπ§ technical expert->>π§π½βπ§ technical expert: Check content
+ Note right of π§π½βπ§ technical expert: Identify issues with draft
+ π§π½βπ§ technical expert-->>βπ½ writer: Revert with issues to fix
+ βπ½ writer->>βπ½ writer: Fix issues and send back
+ π§π½βπ§ technical expert->>π§π½βπ§ technical expert: Check content
+ Note right of π§π½βπ§ technical expert: Pass content
+ π§π½βπ§ technical expert-->>βπ½ writer: Return pass
+ βπ½ writer->>βπ½ other writer: Check draft for language
+ βπ½ other writer->>βπ½ other writer: Review language and understanding
+ Note right of βπ½ other writer: Note improvements
+ βπ½ other writer->>βπ½ writer: Send notes for improvement
+ βπ½ writer->>βπ½ writer: Make improvements
+ βπ½ writer->>π€ automated check: Check using AI and/or Vale
+ π€ automated check->>βπ½ writer: Return fixes
+ βπ½ writer->>βπ½ writer: Prepare and publish final draft
+ ```
+ An example of the documentation writing process.
Process
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The API References included old documentation that needed to maintenance for clients that had not yet migrated to the latest versions of the REST API.
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Publishing content, reviewing content, and managing a tehcnical writing team involves creating processes around people. As a team lead, I've had to define priorities for the documentation function; mentor and manage other writers; create writing and review processes; measure impact; and manage relationships with software engineering teams, marketing and sales, and executives.