
Gugulethu Hlekwayo
Currently working for a technology company that provides banking services to Tier 1 banks, like Goldman Sachs, and neo-banks – such as N26. My role involves documenting the core banking engine, elements of the Mambu ecosystem, and yet-to-be deployed features for software engineers and banking product developers. We use a docs-as-code approach that makes extensive use of markdown, git, the OpenAPI spec, and other technical tools.

The ecosystem documentation has been a key focus of our recent work. My part has been in documenting the Mambu Process Orchestrator, which is an orchestration layer between third-party services – like Marqeta, nCino, and Microsoft 365 – and the Mambu core banking engine.
Read the docsExperience
Over 13 years as a professional writer, I have worked as a content manager for a payment processor for small business, as a communications specialist for an investment management firm, and as a copywriter in advertising. Disparate roles and outcomes, but all in the service of conveying ideas, concepts, and instructions.

Content Manager :: Yoco
My assignment was to build a content hub: from web development to recruiting and managing a team of freelance writers to optimising the content for search engines. This role was analogous to an editor, bringing together film crews, photographers, writers, and designers to create content.
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Comms Specialist :: Allan Gray
Allan Gray is one of the largest investment managers in Africa and my role there was to write, edit, and create content for webinars, for PR, for the quarterly report, and the monthly publication. The content was ghost written for an audience that ranged from novice investors to seasoned professionals.
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Copywriter :: Jupiter Drawing
Created TV, radio, and print adverts for companies in the financial management, beer, and fast moving goods sectors. Work I partly worked on won a Silver Cannes, a Gold Loeries, and a Clio award. A radio advert that I wrote and directed can be heard below.
Writing
My portfolio of writing spans published academic papers, creative writing, financial writing, and technical documentation.

University of Cape Town
Bachelor of Social Science
Philosophy and History
Bachelor of Arts (Honours)
History

HyperionDev
Full Stack Web Development

TreeHouse
Python Track